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It's super easy and our team is always happy to help you get started! Just have your order number ready and email hello@hikerhunger.com to let us know that you are looking to exchange or return an item. You'll find your order number in your Hiker Hunger Order Confirmation email!
Please read our policies below, so none of this comes as a surprise!
We know that you will love your new gear but if for any reason it doesn't work out, we will gladly accept unworn, unused and tagged merchandise for return or exchange within 30 days of the shipping date. We offer free one-time exchanges on full-priced items. Any additional exchange requests will be subject to shipping fees.
If you are returning an item that was part of an exchange, we are happy to offer store credit and will deduct $8 from your credit for return shipping & handling.
If you reach us after 30 days of purchase, we are more than happy to issue store credit within 120 days of the shipping date.
If you would like to return an unworn, unused, full-priced item, we will refund you the cost of the item and $8 will be deducted from your refund for return shipping & handling. Please note, original shipping costs are non-refundable. Items purchased outside of the United States or military addresses are not eligible for returns due to customs issues.
Please note, all Final Sale and discounted items are not eligible for return or exchange.
What counts as final sale? Anything discounted on our site and noted as Final Sale on the product page.
